I reply to every Google review for your business within 2 business days, in your voice, so you can focus on running it.
Great service, super friendly staff!
Thank you so much, Maria! See you next time.
Customers read your reviews before they call, book or walk in.
Most small businesses don't have time to reply, so complaints sit there unanswered and happy customers never hear a thank-you.
About 9 in 10 people expect a business to respond to its reviews.Source: BrightLocal, Local Consumer Review Survey 2026.
Example · names are made up
Waited 30 minutes for a table even with a reservation.
No reply yetFriendly staff and huge portions. We'll be back.
No reply yetOrder was missing a side and nobody answered the phone.
No reply yetFood was great, parking was a nightmare.
No reply yetBest enchiladas I've had in years!
No reply yetLoved the salsa bar. A bit loud on weekends.
No reply yetA review with no answer, and the reply I'd write for it. Names and businesses are made up.
Ordered for pickup and waited 40 minutes past the time they gave me. Food was cold by the time I got home.
Hi Mike, we're sorry about the wait and that your food wasn't the way it should be. That's not the experience we want for anyone. Please reach out to us directly so we can make it right. — The Rosa's Kitchen team
Best tacos in the neighborhood and the staff is always so friendly!
Thank you, Ana! We're so happy you love the tacos. See you next time! — The Rosa's Kitchen team
Good food, but the music was so loud we could barely talk.
Hi Dan, thank you for the honest feedback. We'll look into the volume, and we hope to see you again soon. — The Rosa's Kitchen team
No jargon. No pressure. Just a clear process.
Tell me how you want replies to sound.
On your Google profile. You stay the owner.
You approve everything during the first week.
Your exact price depends on your type of business. I'll confirm it by email before you pay anything.
I'm added as a Manager. A Manager can't remove your profile, add or remove people, or take ownership.
During the first week, nothing goes live without your OK. After that, negative-review replies always go to you first.
It takes one click.
I never write, buy or filter reviews. That's against Google's rules and U.S. law.
Everything you need to know before we work together.
Send me a message and I'll get back to you within 1 business day.
Get in touch Or email me at lucas@tinkoprojects.comCan you remove bad reviews?
Only Google can remove reviews. I can report the ones that break Google's rules, and reply to the rest in a way that shows future customers you care.
Is it safe to give you access?
You add me as a Manager, not an owner. A Manager can't remove your profile, add or remove people, or take ownership, and you can remove me with one click. I only use access to reply to reviews.
Will you post anything without my OK?
During the first week, nothing goes live without your approval. After that, negative-review replies are always sent to you first.
Do you use AI?
I use AI tools to draft faster, but I review and edit every reply myself.
What if I want to stop?
Just email me at lucas@tinkoprojects.com. No contract.
I also build websites, booking systems, AI assistants and automations.
A fast, mobile-friendly website that brings you customers.
Let customers book or get a price estimate on their own.
Answers common questions 24/7 on your website or WhatsApp.
Never lose a customer who reached out.
Or just a question? Send me a message and I'll get back to you within 1 business day.